Support Contracts
For a fixed monthly fee, IT3000 will look after all your IT / Computer Support.
Good computer support is core to the smooth running of your business. Our proactive approach will allow us to find issues before they develop into major issues – thus giving you time to react, plan and correct the potential problem.
Giving you peace of mind that your business’s IT issues are being handling by a 100% Microsoft qualified team - for a fixed monthly amount
All servers are monitored 24/7 for faults or potentially critical problems.
This service is available to all business sizes, whether you're a senior Director with no time to sort minor issues or you’re an in-house IT guru that needs help with more serious issues, we’re here to help with unlimited telephone support and a back-up team of on-site engineers.
This Support option also provides your in-house team with the extra help they need - holiday cover, one off projects, server monitoring, out-of-hours support and call logging.
Fixed price service
Our helpdesk team helps hundreds of customers, supported by a team of on-site engineers. It does not matter how often you call – it’s a fixed price service - so you’re always in control.
Guaranteed response times
Whenever or wherever you have a problem, our computer support engineers are available 24/7 to make sure that it’s fixed fast. Our response times are guaranteed. And our engineers are good at what they do, with the added advantage that all our engineers are Microsoft certified.
Holiday Cover
If you are looking for holiday or absence cover – or out-of-hours support - We can fill the gap. IT3000 is now offering 24/7 support.
One off projects
Because IT3000 has a range of clients and qualified in-house team, we cover a wide range of IT - server upgrades, office moves, network security assessments and more.
Pro-active server monitoring
Spots problems that our remote support team can fix, before they affect you. This includes backup jobs and Anti-Virus update issues.
No matter the type of industry your business is in - it’s reassuring to know that for a flat fee each month we’ll look after it all.
Need help or just some advice ? – give us a call on 01202 595990
