Managed IT Service Provider
IT3000, making IT better
We are a ‘Managed Service Provider’ or MSP. We differ from regular IT Support companies because we think that prevention is definitely better than a cure. Rather than waiting for your server to crash or your hard drive to fail, we will monitor your entire network and fix any issues before they ever become a problem.
We’ve been working in IT for the past decade and in that time we’ve worked with everyone from schools to stockbrokers. Our experienced team are up to date with the latest technological developments and will always take the time to recommend a solution that is the right fit for you. A dedicated support helpline means that you are only ever a phone call away from our technical team, and with service level agreements in place you always know what to expect.
As a part of our commitment to our customers all of our engineers are DBS checked; meaning that they can work with vulnerable groups, including children.
We have also been awarded the ISO 9001 : 2015 and ISO 27001 : 2013 certifications by QMS International Ltd. These are internationally recognised certifications for quality and information security and are recognised worldwide, verifying our commitment to delivering a high level of quality and security practices to all of our customers.
At IT3000 we also have a tried and tested on-boarding process for new customers to ensure nothing gets missed, and to make switching providers as easy as 1,2,3.
Our prices are competitive
Our customers love what we do
There has recently been a cyber attack that has disrupted computers at Russia’s biggest oil company. In light of this and previous cyber attacks, such as the WannCry hack that affected the NHS, we would like to remind customers to stay vigilant when opening attachments and clicking on links within emails.
If you have accidentally clicked on a suspicious file or link within an email turn your computer off immediately. Don’t run through any setup screens, just press the power button for a few seconds. Then call us on 01455 247 830
Our Services
IT3000 provide IT Support to all corners of the UK. Whether it is our remote helpdesk via telephone or email, an engineer on-site for the trickier issues or integration with your own IT team to add a broad spectrum of experience.
IT3000 have support centres in:
Bournemouth Dorset, this give us great coverage across Dorset, Hampshire and the South Coast.
From our Bournemouth office we also provide coverage for Oxford, Bristol and South London
Leicester, Leicestershire giving us great coverage across Leicestershire, Nottinghamshire, Derbyshire, Northamptonshire and the whole of the East Midlands.
From Our Leicestershire Office we also provide coverage for Birmingham, Coventry and London.
Perfect if you are not quite ready yet for a full cloud solution. IT3000 will provide the latest high availability hyper-converged server, software licencing and peripherals for a monthly fee which includes service configuration and IT support. Additional equipment such as PCs can be rolled into the agreement as they are required.
Your Data is your Business, lose your data and the impact can be catastrophic making the correct Backup solution imperative. We offer On-premise, Cloud and Hybrid solutions to give the right backup and recovery solution for your demands.
Network security is paramount today. Here at IT3000 we are able to offer penetration testing, network managed firewalls and PCI compliance testing to ensure that your computer data and network is as safe as possible.
We provide Social WIFI solutions to restaurants, retailers and hoteliers. This service is available on a monthly service agreement to include your Access Points, Support and Social Wi-fi portal which can provide valuable marketing information about your WIFI users.
Microsoft’s industry leading all-encompassing Cloud solution. Office 365 provides unparalleled levels of functionality and accessibility combining cloud based email, Cloud storage and software licensing all in one simple subscription package.
Whether it is the public Cloud (Microsoft Azure, Amazon) or IT3000’s Hyper-converged private Cloud, we have a Cloud solution to suite your needs. We have options to host everything from simple web sites to complete networks. We are so confident in the solution that at IT3000, our own servers are hosted in the Cloud meaning we can work from anywhere with an internet connection.
We provide the installation of structured cabling, fibre optics and computer network cabling within the UK and Europe.
From initial concept, through design to implementation we can provide fully integrated network solutions with ongoing network support and maintenance via the industry’s leading suppliers and manufacturers.
Whether you need a complete new network, want to add another point to your current system, relocate existing equipment or build a complete new computer room we will work closely with you to ensure that you meet your network objectives.
Licensing can be a minefield and mistakes can be costly. IT3000 are experts in ensuring your licensing is correct and compliant, so call us if you need an software audit.
Your own IT team will be very knowledgeable, but sometimes they will require help from external specialists. IT3000 are here to work with your IT Team where necessary to advise on projects and how new technologies can make you more efficient.
Our team will work hard to specify and acquire the products for your personalised solution. Whether the requirement is for a single PC or a full Hyper-Converged IT solution we have the right people for the job.
Professional, fully responsive websites. Built on the latest CMS technologies with a broad range of features available to enhance your business. We work with you to create a website that meets your needs.
IT3000 are Wi-Fi experts at new installations and troubleshooting existing sites through our WIFI surveys. We provide solutions for Schools, Retail, Warehouses and Offices which can be supplied on a monthly fee to include maintenance. We can also provide point to point wireless solutions where close line of site offices require connectivity.
On-premise or hosted, IT3000 have a telephony solution to meet your business requirements. Visit our telephony portal at SipShape by IT3000 We can also support your existing telephony solution or help you with any existing VoIP issues. We are highly experienced with Avaya, IPCortex, Cisco, Microsoft or any Asterisk based telephone systems. We have relationships with several communication providers, so we can manage all aspects of your Telephony solution. We can arrange your comms from Leased Line internet connection and MPLS circuits to Analogue lines and SIP channels. We can also take over your call charges.
It is our aim to provide all local schools with the technology and knowledge that is often associated with the commercial sector, such as guaranteed response times and hours that fit around school ICT co-coordinators.
Our DBS certified engineers are able to offer expert advice on all aspects of ICT in order for schools to get the most out of their existing and new infrastructure, and so that planning for future projects can be done with confidence.
We are proud that we have been awarded with Microsoft Academic Reseller status.
Thinking of switching IT Provider?
At IT3000 we pride ourselves on making switching IT providers as easy as 1, 2, 3
Why Choose IT3000?
Exceptional Customer Service
At IT3000 our main focus is offering customers exceptional service. Our dedicated, highly skilled team are only a phone call away and pride themselves on their ability to tackle any issue.
Innovative Solutions
Our team is passionate about all things IT and love to keep up to date with emerging technologies. Such enthusiasm means that we are in a position to understand and implement cutting edge technologies and see how they can be applied to our clients.
Full UK Coverage
We offer support across the length and breadth of the UK with offices in Dorset and Leicestershire. A large team, multiple offices and remote access tools allow us to deliver quality support to any location.
How IT3000 Support Services Can Help Your Organisation?
I am a business without any dedicated IT staff – How can you help me?
We can be your IT Support helpdesk providing either remote support or onsite support to your users. We can make recommendations to maximise your IT budget and make the most out of your existing equipment. Our monitoring system means that we can check your backup system is working and keep your services up to date with the latest security patches.
IT is part of a member of staff’s role – How can you help me?
IT is often part of a person’s role in a business. Often a social interest in IT means that they become the IT resource at work. We have provide helpdesk and onsite assistance in such cases giving you extra resources to call on, in turn allowing the individual to spend more time carrying out their original role.
I have an IT team, but they are more hands-on than strategic – How can you help me?
IT3000 are here to enhance your IT team. We can provide outsourced management of your IT team and help them to employ best practice approaches. We can also help with the IT Strategy of your organisation.
I have an in house IT Department – How can you help me?
Larger organisations often have their own IT department, as smooth running reliable technology is essential to a successful organisation. We can still help even in this scenario. We can provide third line specialist support to your in house team as required. We can work together to design and implement projects using the latest technologies such as Hyper-V, VMWare, Virtualisation and Hyper-Convergence.
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